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Official website of Makita in Qatar 🇶🇦

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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

It takes 2-3 working days to receive the order if stock is available but we will try our best to deliver on the same day.
Generally, these are our schedules:

Saturday
7:30AM to 12:30PM noon placing of order cut-off
Delivery until 6:30PM

Sunday through Thursday
7:30AM am to 4:30PM placing of order cut-off
Delivery until 6:30PM

Friday
Stores and offices are closed

More information

 

You can create your account by registering using the My Account section which is available at the top right of the website.

You can login to your account using the My Account section which is available at the top right of the website and then use your credentials to change the delivery address.

Sale of goods is made COD basis, that is on delivery rather than in advance.

Online payment is not available for now hence we will not be asking for using your credit or debit cards.  

Not applicable in Qatar, as VAT has not been introduced yet.

You will sometimes notice different colors on different Makita power tools and equipment. This is more for identifying tool range easily, making it simpler for users to find the right tool for the job. The orange-colored Maktec series (aka Makita MT), available in Qatar, is mainly aimed at homeowner/DIY type use.

No, our deliveries are limited to Qatar.

If you need to swap an item

Returns and Exchanges

You can cancel the order before order confirmation and product can be returned as per return policy, please refer footer link “Returns & Cancellation” for more details.

You may contact us immediately for returning the item and we will collect the product from you asap or you can handover to nearest showroom. 

You may contact us immediately for returning the item and we will collect the product from you asap or you can handover to the nearest showroom. 

You can call us or chat or email us as per the contact information mentioned on the contact us page. 

You may contact us and we will change the shipping address for you.

You can add or cancel any items during order confirmation from our team or call our care team to get immediate help. 

Yes you can pre-order items that are marked as sold out though our website or contact care@makita.qa
Need other tips and advice? Check our Safety Instructions page.
We are Local

Supplied from Qatar 🇶🇦

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Same / Next Day Delivery

Fast, Faster, Fastest!

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