Makita is a leading global Japanese company which manufactures and sells a wide variety of electric, cordless power tools, garden tools, pneumatic tools, accessories and spare parts. Counterfeit products of some of our tools, spare parts and accessories have been noticed in the market. These counterfeit products are of inferior quality but resemble the original products in appearance and can lead to serious accidents. Counterfeit spare parts, accessories and batteries can cause serious damage to the power tools which results in shortening the life of the genuine tools. Counterfeit carbon brushes can further cause an armature burn out or shortening the armature life.
Danger
Using counterfeit items may risk in dangerous working environment
Health
Using counterfeit items may increase the risk of accident and health hazards
Costs
Using counterfeit items may result in extra costs of replacements and needless repairs
Makita & Nehmeh warn anyone involved in selling counterfeit products and it will take all necessary measures including legal action.
Our priority: safety of people & assets
“Knock-Off” Makita® Lithium-Ion Batteries May Burst Causing Fires,Personal Injuries or Property Damage
Makita Lithium-Ion batteries are manufactured to strict standards, and are engineered with internal electronic circuitry to monitor the battery conditions when in use with Makita tools and chargers. By using a non-genuine Makita “knock-off” battery or batteries that have been altered, the sophisticated electronic communication system between the battery and charger as well as between the battery and the tool may be defeated. This will result in:
Voiding the Makita Warranty for the Makita tool and charger- Voiding the UL/CSA Standards approval of the tool
When using non-genuine Makita batteries, there is also a risk of:
- The battery bursting that may result in personal injury and/or property damage
- Possible fire damage to the tool, the battery and/or the charger
- Unknown tool performance
Makita bears no liability for accidents, personal injury or property damage (or damage to batteries, tools or chargers) that occurs as a result of the use of “knock-off” batteries, or batteries that have been repaired or altered in any way.
Don’t be fooled! Genuine Makita batteries are black in color, have the Makita trademark logo with Lithium-Ion identification on both sides, and have the Makita trademark logo on the bottom of the battery. “Knock-off” batteries may appear to be similar to genuine Makita batteries but have no Makita branding on them. Makita only approves the use of genuine parts and accessories with Makita tools. Makita does not approve the use of non-genuine or “knock-off” Lithium-Ion batteries which are marketed and sold by third parties for use in Makita Lithium-Ion cordless tools.
If there is any question whether your battery is a genuine Makita product, or if you have a performance issue with your
Makita battery, tool, or charger, contact us.
Beware of resellers selling counterfeit products online and offline.
Report Fraudulent Websites
Makita in Qatar has recently become aware of fraudulent websites posing as official Makita websites or an authorized distributors, selling products at extremely discounted prices.
Makita in Qatar partners with a network of authorized distribution partners across the Qatar. You can shop confidently both online and in-store through this network of partners. Purchase Makita products only from Authorized Makita Dealers.
In the unfortunate case where you have purchased from a fake/fraudulent website, we recommend the following:
- Inform your financial institution as soon as possible, they can help prevent future charges, if any.
- Report to us the questionable website(s) below so we may investigate it further:
Unsure? Have questions about your recent purchases? Ask the Authorized Service center.
